Related skills
data analysis sql cross-functional collaboration customer relationships product feedback📋 Description
- Manage a high volume of SMB customer accounts
- Identify risks that may lead to churn
- Build strong client relationships and identify growth opportunities
- Collect product and operational feedback for internal stakeholders
- Deliver a high-quality customer experience daily
- Drive adoption of platform features to improve retention
🎯 Requirements
- 2+ years of experience
- History of elite performance
- CS experience preferred; advisory roles okay; advise customers
- Strong desire to work in the technology space
- Calm relationship builder who thrives under pressure
- Data savvy; able to draw insights from complex data
🎁 Benefits
- Stock grants opportunities dependent on role/location
- Perks and benefits vary by country
- Remote work flexibility with optional WeWork access
- Competitive pay and inclusive benefits
- Career growth and learning opportunities
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