Related skills
crm account management salesforce outreach saas📋 Description
- Engage with existing customers to understand needs and identify growth opportunities.
- Lead the renewal process, including contract negotiations, to ensure retention.
- Develop and implement strategies to increase customer investment in Seamless.AI.
- Collaborate with customer success and sales teams to identify expansion opportunities.
- Conduct regular account reviews to monitor satisfaction and renewal risk.
- Take a consultative approach to maximize usage and year-over-year renewals.
🎯 Requirements
- Bachelor’s Degree in Business, Marketing, or a related field
- 2-3 years experience in sales, account management, or customer success, preferably in a technology or SaaS environment
- Excellent written and verbal communication skills
- Team player, able to work alongside several internal teams
- Detail-oriented, Well organized, Sales experience an advantage
- Salesforce, Gainsight, Outreach, high density call volume experience an advantage
🎁 Benefits
- Check out what our employees think about working at Seamless: CLICK HERE
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