Related skills
account management project management jira confluence microsoft office📋 Description
- Support elite/strategic accounts and CS programs
- Manage Professional Services engagements
- Produce executive metrics, reporting, SLAs
- Lead large-scale security projects across the organization
- Manage MSSP partner relationships and GuidePoint MSP services
- Interface with PMs, AEs, Sales Ops, and delivery teams
🎯 Requirements
- Bachelor's degree preferred
- Proficient with Microsoft Office, Microsoft Project, Jira, Confluence
- Experience running/developing/executing CS programs in cybersecurity/IT
- Knowledge of commercial/vendor program management
- Strong leadership, communication, time management, facilitation, and organizational skills
- Travel up to 10% on-site
🎁 Benefits
- Remote workforce primarily (US-based; some travel)
- Medical and dental insurance with employer contributions
- 12 company holidays and Flexible Time Off
- Mobile phone and home internet allowance
- Retirement plan eligibility after 2 months
- Pet Benefit Option
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