Customer Success Manager (Maternity cover)

Added
23 days ago
Type
Contract
Salary
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Related skills

crm salesforce saas jira zendesk

๐Ÿ“‹ Description

  • Manage and grow your account portfolio across industries.
  • Build strong relationships to drive adoption and value realization.
  • Drive subscription revenue via renewals and upsell opportunities.
  • Articulate Brandwatch value and future roadmap to customers.

๐ŸŽฏ Requirements

  • 1-3 years in a customer-facing role.
  • Excellent presentation, written and oral communication.
  • Advanced understanding of social media networks and monitoring tools.
  • Experience with global customers across teams/regions.
  • Proven track record of strategic account plans.
  • Ability to develop executive champions and work autonomously.
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