Related skills
account management customer success stakeholder management english mandarin📋 Description
- Serve as primary contact for APAC customers
- Build relationships with key stakeholders including executives
- Fully manage the customer lifecycle
- Be the voice of the customer within Cloudflare
- Monitor usage to drive adoption, retention and expansion
- Develop and execute success plans for platform utilization
🎯 Requirements
- Adaptability and resilience in navigating complex situations
- Strong problem-solving and strategic thinking
- Understanding of business strategy; align Cloudflare with client objectives
- Product knowledge of Cloudflare's offerings and tech stack
- Proactive engagement with clients, partners, and internal teams
- English and Mandarin language skills mandatory
- Bachelor's degree in technology or equivalent experience
🎁 Benefits
- Equal opportunity employer; value diversity
- Reasonable accommodations for applicants with disabilities
- We are committed to diversity and inclusion
- If you need accommodations, contact hr@cloudflare.com
- Growth-focused, supportive culture
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