Related skills
hubspot data analytics account management salesforce cybersecurity📋 Description
- Lead a portfolio of customers to boost adoption and retention.
- Identify upsell opportunities and drive growth.
- Be the voice of the customer and influence product improvements.
- Collaborate with Product, Engineering, Sales for seamless experiences.
- Use data to track health metrics and guide decisions.
🎯 Requirements
- 5+ years in Customer Success or Account Management.
- Fluent in German and English; comfortable presenting to executives.
- Strong analytical skills; turn data into insights; CRM like HubSpot or Salesforce.
- Customer-obsessed mindset; unlock long-term value.
- Tech-savvy; experience in SaaS or cybersecurity a plus.
🎁 Benefits
- Meaningful mission: protect orgs across Europe.
- Remote-friendly culture with regular company-wide get-togethers.
- Work with top-tier professionals from CERTs and agencies.
- Full ownership of a strategic function in a fast-growing cybersecurity scale-up.
- Weekly lunches and Thursday socials to stay connected.
- Generous time-off policy including wellbeing and volunteering days.
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