Customer Success Manager (m/f/d)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm hubspot salesforce

๐Ÿ“‹ Description

  • Act as strategic CSM; lead post-sales lifecycle.
  • Own ARR retention and revenue forecasts for your cohort.
  • Lead ROI and value realization through SBRS and QBRs.
  • Identify at-risk accounts and implement recovery strategies.
  • Cross-functional partner with Product, Eng, Marketing.
  • Scale with automation for high-touch, one-to-many experiences.

๐ŸŽฏ Requirements

  • Bachelor's degree in Engineering; CFD/FEA/ Thermal analysis preferred.
  • 5+ years in a high-growth SaaS, technical customer-facing role.
  • Quota carrying; renewals and expansions; business of engineering.
  • Executive presence; strong communication with senior decision-makers.
  • Strategic mindset; leverage CRM data (Salesforce/HubSpot) to drive strategy.
  • Collaborative, team-selling mindset; partner with Sales and Technical Account teams.

๐ŸŽ Benefits

  • Autonomy to shape portfolio strategy.
  • Work with cutting-edge CAE tech.
  • Cross-functional Product/Eng/Marketing collaboration.
  • Flexible work options across EMEA/US time zones.
  • Diverse, inclusive culture.
  • Opportunity for customer stories and case studies.
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