Customer Success Manager, Local Sales

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

communication account management customer success saas onboarding

πŸ“‹ Description

  • Onboard new provider practices with complex multi-account processes
  • Drive practice performance by communicating feature value and handling objections
  • Maintain multiple projects with high attention to detail and autonomy
  • Train providers and their teams on Zocdoc best practices
  • Identify and resolve issues affecting customer satisfaction and buy-in
  • Own your metrics, seek feedback, and strive to exceed goals

🎯 Requirements

  • Bachelor's degree or equivalent
  • 1-2 years in SDR, BD, CS, or account management
  • Stellar communication and interpersonal skills
  • Highly organized with strong attention to detail
  • Problem-solving and issue-resolution skills
  • Able to think on your feet in a startup environment

🎁 Benefits

  • Hybrid work environment at Soho location
  • Competitive PTO
  • 100% paid health benefits (medical, dental, and vision)
  • Commuter benefits
  • 401(k) with employer match
  • Wellness programs with Headspace and Peloton
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