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account management customer success travel onboarding enablement📋 Description
- Act as trusted advisor for key accounts and build relationships
- Oversee customer onboarding and adoption of NavVis solutions
- Conduct high-touch activities: calls, reviews, enablement
- Identify opportunities to increase adoption, usage, growth
- Guide customers to measurable success through onboarding
- Track account health metrics and escalate issues as needed
🎯 Requirements
- 3+ years in B2B customer success or account management
- Degree helpful (Bachelor's or Master's) but not required
- Familiarity with geospatial or AEC industries
- Proven onboarding and enablement experience
- Excellent organizational, interpersonal, and communication skills
- Willingness to travel to customer sites
🎁 Benefits
- 15 days vacation + 11 public holidays
- Flexible hours with hybrid work setup
- Competitive compensation package
- Health/vision/dental insurance
- Up to $4500 USD employee referral bonus
- 401k matching up to 4%
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