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data analytics account management saas renewals upsell📋 Description
- Build and maintain relationships with key stakeholders in client accounts.
- Own post-sale lifecycle for assigned accounts, ensuring renewals and retention.
- Identify upsell and cross-sell opportunities across existing portfolios.
- Use data analytics to track account health and renewal risk.
- Collaborate cross-functionally with sales, product, and support teams.
- Act as the voice of the customer across product, sales, and marketing.
🎯 Requirements
- 4-7 years in customer success, account mgmt, or related SaaS roles.
- Customer-centric mindset; build long-lasting client relationships.
- Revenue growth mindset; identify upsell and cross-sell opportunities.
- Excellent communication across all levels, including C-suite.
- Resilience and motivation; thrive in a dynamic environment.
- Timezone preference: Central Time Zone (preferred).
🎁 Benefits
- Excellent healthcare package for you and your family
- 401(k) match
- Unlimited Paid Time Off
- Paid Parental Leave
- Online Legal Services (Rocket Lawyer)
- Financial Planning Services (Origin)
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