Customer Success Manager (Italian, English & Spanish)

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management prospecting negotiation onboarding stakeholder management

๐Ÿ“‹ Description

  • Mapping and outreach activities, including cold calls, emails and LinkedIn messages
  • Presenting the product to customers, including demos, onboarding and training
  • Researching new clients to identify value from the product
  • Engaging with clients through their product journey to boost adoption and retention
  • Reactivating churned clients, seeking referrals, and finding additional projects
  • Monitoring client activity in the VDR and addressing issues to maintain satisfaction

๐ŸŽฏ Requirements

  • 2+ years in a full sales cycle role
  • Strong business communication in English
  • Sales techniques for objections, negotiating, proposals and closing deals
  • Willingness to take on extra tasks with a proactive work ethic
  • Fast learner and adaptable to feedback
  • Proven ability to build rapport with a results-driven mindset

๐ŸŽ Benefits

  • Remote-first flexibility to shape your ideal workday
  • Home workplace budget
  • Co-working expense coverage
  • Individual IT budget for extra equipment
  • Top-tier tech and AI-powered tools
  • Access to Ideals Academy with numerous courses
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