Related skills
account management customer success change management implementation training📋 Description
- Lead customer implementations through workflow discovery and design
- Prioritize and design new workflows; optimize existing ones
- Monitor usage data and encourage deeper product engagement
- Design and deliver ongoing training for product adoption
- Ensure best practices and engage internal resources for issue resolution
- Build long-term relationships and define success metrics
🎯 Requirements
- BSN or equivalent RN license required
- 3+ years healthcare product experience; 2+ years client-facing
- Healthcare ops/patient flow background
- Strong strategic and organizational agility
- Analytical thinking and excellent communication skills
- Willingness to travel 25-50%
🎁 Benefits
- Intellectual and emotional satisfaction solving healthcare ops problems
- 401(k) Match
- Comprehensive healthcare benefits
- Generous PTO and Parental Leave
- Monthly reimbursement for Skill Building
- Education reimbursement for select courses/programs
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