Customer Success Manager (Inside)

📋 Description

• Location: onsite in Scottsdale, AZ, 4x/week
• Main contact for a broad customer portfolio; day-to-day support
• Conduct regular training webinars and calls
• Develop deep knowledge of Axon products and ensure proper implementation
• Learn and share industry best practices to solve customer needs

🎯 Requirements

• Bachelor’s degree or equivalent experience
• 3+ years experience in a customer-facing role
• Proven track record of building and nurturing customer relationships
• Self-motivated, team-oriented, and focused on exceeding expectations
• Excellent organizational, presentation, and written skills
• Ability to adapt to change and excel in high-stress situations

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support