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html marketing analytics saas marketing automation apisπ Description
- Partner with Account Executives to drive renewals and retention
- Be customers' main point of contact and trusted Braze advisor
- Drive feature adoption with a shared Success Plan
- Build strong customer relationships and advocacy
- Analyze customer product usage to identify opportunities and risks
- You will likely spend time onsite with customers and may travel internationally
π― Requirements
- 2-5 years in customer success onboarding or related PM roles
- Excellent written and verbal communication with strong follow-up
- Experience managing complex accounts with multiple stakeholders
- Knowledge of two domains from SaaS, APIs, Marketing Automation, or HTML
- Excellent time management skills
- Ability to travel internationally as needed
π Benefits
- Competitive compensation with potential equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability plans
- Fertility benefits and paid parental leave
- Professional development and yearly learning stipend
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