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html marketing analytics saas marketing automation apis📋 Description
- Partner with Account Executives to align on renewals and retention targets.
- Be the customer's main Braze contact and trusted advisor.
- Drive feature adoption with a shared Success Plan and guidance.
- Build strong customer relationships to create mutual value for Braze.
- Analyze product usage to identify opportunities and risks to account health.
- Spend time onsite with customers and may travel internationally.
🎯 Requirements
- Excellent written and verbal communication; strong follow-up.
- Experience with medium/large tech companies; fast pace.
- Team player with strong collaboration skills.
- Builds great relationships with colleagues and customers.
- 2-5 years in onboarding, CS, implementations or PM.
- Domain knowledge in two or more: SaaS, APIs, Marketing Automation, Marketing Analytics, Direct Marketing, HTML.
🎁 Benefits
- Competitive pay, with equity where offered.
- Retirement and Employee Stock Purchase Plans.
- Flexible PTO and comprehensive health benefits.
- Family services including fertility support and parental leave.
- Professional development with yearly learning stipend.
- In-office experience, community, and volunteer/donation programs.
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