Customer Success Manager II - Mid Market

Added
6 days ago
Type
Full time
Salary
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Related skills

crm account management customer success salesforce apis

πŸ“‹ Description

  • Develop strong customer relationships and maximize satisfaction.
  • Manage a portfolio across Oceania; renewals and upsell opportunities.
  • Demonstrate the products, educate customers and drive engagement.
  • Lead renewal cycles and identify opportunities for expansion.

🎯 Requirements

  • Experienced in client-facing roles, preferably in tech.
  • Excellent communicator; strong presentation skills.
  • Tech-savvy; understands APIs and can pitch to clients.
  • Strong relationship builder; supports renewals and expansion.
  • Willing to travel monthly to visit customers.
  • Salesforce experience is a plus.

🎁 Benefits

  • Flexible vacation time and remote work options.
  • Autonomy; open culture with room to try new ideas.
  • Career growth resources and professional development.
  • Medical and retirement benefits; Employee Assistance Program.
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