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it cybersecurity devops saas apis📋 Description
- Own onboarding, adoption, and renewal conversations.
- Drive value by expanding usage across IT, security, and ops.
- Provide SME guidance and feedback to Product/Engineering.
- Coordinate account plans and identify expansion opportunities.
- Monitor health metrics and manage renewal risk.
- Collaborate with Sales, Support, Marketing, and CS teams.
🎯 Requirements
- 5+ years in technical account management, CS, or post-sales.
- Fluent in German.
- Experience with SaaS solutions for technical teams (Cybersecurity, DevOps, IT).
- Ability to uncover customer problems and translate needs.
- Knowledge of APIs and how they function.
🎁 Benefits
- Remote role based anywhere in Ireland.
- Growth-focused culture with learning opportunities.
- Inclusive workplace with equal employment opportunities.
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