Customer Success Manager II, Enterprise (Central/East)
Related skills
account management customer success saas cross-functional enterprise📋 Description
- Onboard enterprise accounts and drive adoption
- Partner with cross-functional teams to plan growth
- Develop data-driven enablement to boost adoption and value
- Be the Smartsheet expert guiding customers to create impact
- Share best practices to maximize value
🎯 Requirements
- 3+ years of Customer Success or Account Management
- Explain technical topics to non-technical personnel in large enterprises
- Build credibility with customers and internal stakeholders by understanding requirements
- Experience maintaining outcome-based relationships with diverse accounts
- Passion for web-based tech and Smartsheet use cases
- Bachelor's degree or equivalent experience
🎁 Benefits
- Employer subsidized medical/vision and dental coverage
- 401k match (50% up to 6%)
- Monthly stipend to support work and productivity
- Flexible Time Away Program + Sick Time Off
- Teleworking options from any registered location in the U.S.
- 12 paid holidays per year
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