Related skills
html marketing analytics saas marketing automation apis📋 Description
- Partner with Account Executives to drive renewals and retention
- Be the main Braze contact and trusted advisor for your customers
- Build a Success Plan to drive feature adoption and value
- Analyze product usage to spot opportunities and risks
- Maintain regular touchpoints and Executive Business Reviews
- Collaborate with cross-functional teams to support customers
🎯 Requirements
- 2-5 years experience in onboarding, CS, implementations, or PM
- Experience managing complex accounts with multiple stakeholders
- Excellent written and verbal communication
- Strong time management and prioritization
- Domain knowledge: SaaS, Marketing Automation, APIs, HTML
- Willingness to travel internationally and spend time onsite
🎁 Benefits
- Competitive compensation, including equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability
- Fertility benefits and equal parental leave
- Professional development with a yearly learning stipend
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