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html marketing analytics saas marketing automation apis📋 Description
- Partner with Account Executives to align and drive renewals and retention.
- Be your customers’ main point of contact and trusted Braze advisor.
- Drive feature adoption by building a shared Success Plan with customers.
- Proactively analyze product usage to identify opportunities and risks.
- Maintain ongoing contact via check-ins, events, and Executive Business Reviews.
- Work with Onboarding Managers to transition clients from onboarding.
🎯 Requirements
- 2-5 years of experience in onboarding, customer success, implementations, or PM.
- Excellent written and verbal communication with strong follow-up.
- Proven ability to manage complex accounts with multiple stakeholders.
- High intellectual curiosity and growth mindset.
- Domain knowledge in two or more: SaaS, Mobile, APIs, Marketing Analytics, or HTML.
- Strong time management and prioritization skills.
🎁 Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability benefits.
- Career development with a yearly learning stipend.
- A curated in-office experience to foster community.
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