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html marketing analytics saas mobile marketing automation📋 Description
- Partner with Account Executives to drive renewals and net retention targets for your customers
- Be your customers’ main point of contact and trusted Braze advisor
- Drive feature adoption by building a shared Success Plan with your customers
- Drive customer advocacy by building strong customer relationships and mutual value
- Proactively analyze customer product usage to identify opportunities and risks
- Onsite work with customers and may travel internationally
🎯 Requirements
- Excellent written and verbal communication
- Team player with strong relationship-building
- Intellectual curiosity with a growth mindset
- 2-5 years experience in onboarding, CS, implementations or PM
- Manages complex accounts/projects with multiple stakeholders
- Domain knowledge: SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or HTML
🎁 Benefits
- Competitive compensation with equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive medical, dental, vision, life, and disability
- Fertility benefits and paid parental leave
- Professional development stipend and career pathing
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