Customer Success Manager II

Added
4 minutes ago
Type
Full time
Salary
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Related skills

communication crm account management customer success salesforce

๐Ÿ“‹ Description

  • Develop strong customer relationships through maximizing product engagement.
  • Involved in all aspects of support and account management.
  • Work toward renewal targets; run meetings to understand client needs and upsell.
  • Work effectively with AE colleagues to capitalise on opportunities.

๐ŸŽฏ Requirements

  • Experienced in client-facing roles; tech background preferred.
  • Excellent communicator; strong presentation skills.
  • Tech-savvy; understands APIs and can pitch to clients.
  • Strong relationship-builder; drives expansion and renewals.
  • Willingness to travel; up to 50% travel.
  • Salesforce experience is a plus.

๐ŸŽ Benefits

  • Champion work-life harmony with flexible time off and remote options.
  • Guarantee autonomy; own your work and try new ideas.
  • Encourage career growth with development resources.
  • Provide an environment to help you succeed with the right tech.
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