Customer Success Manager II

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm data analytics salesforce renewals stakeholder management

๐Ÿ“‹ Description

  • Own renewals for 100โ€“200 accounts; drive growth and retention.
  • Lead kickoff calls and business reviews; upsell/cross-sell.
  • Master Hudl products; maintain expert knowledge; webinars.
  • Collaborate with Account Executives; share product feedback.
  • Analyze engagement to spot at-risk accounts; intervene early.
  • Provide consultative guidance; build strong customer relationships.

๐ŸŽฏ Requirements

  • Multilingual: English plus Italian/Greek/Arabic/Turkish.
  • CRM experience; Salesforce preferred; data-driven.
  • Consultative; relationship-builder aligned with client goals.
  • Strong communication; articulate value to stakeholders at all levels.
  • High-volume handler; manage a large portfolio of accounts.
  • Soccer background; understands the sport.

๐ŸŽ Benefits

  • Flexible work policy; remote options.
  • Autonomy and ownership; open, honest culture.
  • Career growth resources and development.
  • Wellbeing resources; Employee Assistance Program.
  • Office spaces; hybrid work; equipment provided.
  • Inclusion and employee resource groups.
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