Customer Success Manager II

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm salesforce renewals stakeholder management multilingual

๐Ÿ“‹ Description

  • Own post-sale relationship for 100โ€“200 accounts
  • Drive renewal and retention across portfolios
  • Analyze engagement metrics in Salesforce to guide renewals
  • Lead kickoff calls and business reviews with customers
  • Upsell features to help teams perform at their best
  • Collaborate with Account Executives and Hudl product teams

๐ŸŽฏ Requirements

  • Multilingual: English plus Italian/Greek/Arabic/Turkish
  • Salesforce CRM experience; data-driven workflows
  • Consultative communicator; articulate value
  • Relationship-builder; manage a large portfolio
  • Soccer background or deep sports knowledge preferred
  • High-volume account management with renewal focus

๐ŸŽ Benefits

  • Flexible work options; hybrid Barcelona office
  • Autonomy; open, trust-based culture
  • Career growth and development resources
  • Inclusive environment; wellbeing support
  • Collaborative, feedback-driven team culture
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