Manage high-volume small spend accounts in SMB/MM or ENT.
Identify and flag risks that lead to churn.
Build relationships with clients; identify pain points and growth opportunities.
Be the voice of the customer; share product feedback with internal teams.
Provide high-quality day-to-day customer experience.
Coordinate with internal stakeholders for timely responses.

🎯 Requirements

2+ years of relevant client-facing experience.
Experience in fast-growth startups, top-tier consulting, investment banking, or PE.
Relationship builder who stays calm under crisis or criticism.
Data-savvy; enjoy deriving quick insights from data; SQL not required.
Self-starter with growth mindset; thrives in fast-paced, high-responsibility roles.
Strong analytical foundation to manipulate and synthesize data.

🎁 Benefits

Stock grant opportunities dependent on role, status and location.
Additional perks and country-based benefits.
Remote work flexibility with optional WeWork access.

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