Customer Success Manager I

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce saas excel powerpoint

๐Ÿ“‹ Description

  • Provide expertise on the Achievers platform to drive recognition strategies
  • Establish goals and KPIs for customer accounts
  • Track implementation and post-implementation adoption
  • Drive adoption via virtual meetings and best practices
  • Plan program rollouts with customers and cross-functional use cases
  • Manage revenue pipeline and up-sell/cross-sell within programs

๐ŸŽฏ Requirements

  • 3+ years account management experience in software/SaaS
  • Strong business acumen and ability to influence decision makers
  • Formal sales training through a recognized program
  • Proficiency with CRMs such as Salesforce or Force.com
  • Experience presenting to senior audiences with dashboards
  • Bachelor's Degree

๐ŸŽ Benefits

  • Rewards for impact through Recognition & Rewards program
  • Health Benefits and Life Insurance Coverage from day one
  • Parental Leave Top-up
  • Employer matched RRSP contributions
  • Flexible Vacation
  • Hybrid flexibility with time in Toronto office
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