Customer Success Manager (Hunting)

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm sales upsell cross-sell phone outreach

πŸ“‹ Description

  • Monitor client activity to detect immediate buying signals and prioritize high-revenue potential accounts.
  • Reach decision-makers quickly via Phone, WhatsApp, and Email after a signal.
  • Pivot conversations from usage to commercial opportunities, managing a high-volume pipeline.
  • Maintain high-velocity activity and differentiate between tickets and genuine opportunities.
  • Act as the growth engine, collaborating with Account Managers on complex, long-term opportunities.

🎯 Requirements

  • Hunter Mentality - Self-starter who aggressively hunts revenue in the existing base.
  • Reactive Speed - Thrive in a high-velocity environment; act quickly on signals.
  • Data Interpretation - Read dashboards to distinguish casual users from upsell targets.
  • Resilience - High energy and persistence to maintain daily outreaches.
  • Tech-Savviness - Proficiency with CRM and customer success platforms.
  • Experience - Proven track record in Inside Sales, SDR/BDR, or Growth CS with quota attainment.
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