Customer Success Manager - Healthcare

📋 Description

• Build trusted relationships with executives, IT, and ops across customers.
• Serve as strategic post-sales advisor, aligning UiPath and Agentic AI to priorities.
• Develop and execute success and value plans to drive adoption, retention, expansion.
• Facilitate executive business reviews and value realization discussions.
• Lead complex, multi-workstream transformation programs with cross-functional teams.
• Establish governance, metrics, risk plans, and executive reporting.

🎯 Requirements

• 10+ years in CS, PM, consulting, or related roles.
• Led large multi-workstream programs with cross-functional stakeholders.
• Translate provider concepts into automation opportunities with business messaging.
• Excellent communication, facilitation, and stakeholder management.
• Executive presence; ability to influence without authority.
• Build business cases, manage risk, and drive measurable outcomes.
• Discuss automation, AI, cloud, and enterprise software with execs and tech.
• Bachelor’s degree; advanced degree preferred.

🎁 Benefits

• Flexible, hybrid, or remote work options.
• Rolling application with no fixed deadline.
• Diversity and inclusive workplace with equal opportunities.
• Reasonable accommodations on request.