Related skills
account management customer success salesforce saas zoom📋 Description
- Manage a portfolio of accounts 1:1 and 1:Many via digital channels
- Represent the voice of the Customer to inform product, marketing, and sales
- Identify expansion opportunities to drive value for Customer and Varicent
- Create and share customer success stories to drive product adoption
- Develop product expertise to support customers' journeys
🎯 Requirements
- 2+ years in customer success or account management (SaaS)
- Experience creating digital marketing content
- Strong communication with executives, admins, tech leads
- Able to manage multiple projects in fast-growing environment
- Familiar with Salesforce, Gong, Zoom, Excel, PowerPoint
- Bachelor’s degree preferred (IT/Business/Finance)
🎁 Benefits
- Diverse, collaborative team culture
- Equal opportunity employer
- Growth opportunities and impact
- Accommodation during recruitment process
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