Related skills
looker amplitude gainsight planhat omniπ Description
- Manage a large book of business across multiple accounts and use cases.
- Ensure high user adoption via executive sponsorship and change management.
- Lead Executive Business Reviews with client executives to communicate AcuityMD value.
- Generate renewals by ensuring AcuityMD is critical to their sales process.
- Identify customer success stories and ROI examples.
- Partner with Account Executives to build growth strategies and secure renewals.
π― Requirements
- Deep experience in CS for Enterprise SaaS or Medical Tech.
- Develop close relationships with empathy and curiosity.
- Eager to learn and dig into platform details.
- Patient, active listener.
- Proactive, self-driven with energy; strong email/PPT communicator.
- Nice to have: Amplitude, Looker, Omni; Gainsight, Planhat, Vitaly.
π Benefits
- Ground floor opportunity with strong investors.
- Learning budget for training and growth.
- Remote work with US flexibility and home stipend.
- Flexible PTO and hours.
- 100% paid health, dental, and vision for employees.
- Home office stipend of $1,000.
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