Customer Success Manager, Growth

Added
21 days ago
Type
Full time
Salary
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Related skills

looker amplitude gainsight planhat omni

πŸ“‹ Description

  • Manage a large book of business across multiple accounts and use cases.
  • Ensure high user adoption via executive sponsorship and change management.
  • Lead Executive Business Reviews with client executives to communicate AcuityMD value.
  • Generate renewals by ensuring AcuityMD is critical to their sales process.
  • Identify customer success stories and ROI examples.
  • Partner with Account Executives to build growth strategies and secure renewals.

🎯 Requirements

  • Deep experience in CS for Enterprise SaaS or Medical Tech.
  • Develop close relationships with empathy and curiosity.
  • Eager to learn and dig into platform details.
  • Patient, active listener.
  • Proactive, self-driven with energy; strong email/PPT communicator.
  • Nice to have: Amplitude, Looker, Omni; Gainsight, Planhat, Vitaly.

🎁 Benefits

  • Ground floor opportunity with strong investors.
  • Learning budget for training and growth.
  • Remote work with US flexibility and home stipend.
  • Flexible PTO and hours.
  • 100% paid health, dental, and vision for employees.
  • Home office stipend of $1,000.
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