Related skills
salesforce zoom excel gong ppt📋 Description
- Manage a portfolio of accounts via digital channels (1:1 and 1:Many)
- Represent the Voice of the Customer to product/marketing/sales
- Identify expansion opportunities to drive value for customers and Varicent
- Create customer success stories; drive high usage via playbooks
- Develop product expertise to support customer journeys
- Engage customers early from onboarding to value realization
🎯 Requirements
- 2+ years in customer success or account mgmt in SaaS or software
- Experience creating digital marketing content
- Passionate about the future of work and large-org impact
- Team-player with success in fast-growing environments
- Able to communicate with executives, admins, and technical leads
- Familiarity with CS tools: Salesforce, Gong, Zoom, Excel, PPT
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