Related skills
integrations renewals onboarding apis roi📋 Description
- Own a book of enterprise customers; manage onboarding, adoption, and renewal.
- Lead customer kickoff and success plans with goals and timelines.
- Drive onboarding and enablement for tech and business teams.
- Establish operating cadence with health checks, exec syncs, QBRs.
- Monitor health and usage; identify risks; escalate as needed.
- Quantify value and build ROI narratives tied to adoption and impact.
🎯 Requirements
- Enterprise CS: own a book of enterprise SaaS customers; run kickoffs, onboarding, and QBRs.
- Value & outcomes mindset: translate usage into ROI and executive-ready narratives.
- Technical fluency: engage with IT/engineering on APIs, integrations; know escalation.
- Commercial acumen: drive renewals and expansion with retention and growth impact.
- Operational rigor: run a clear operating cadence; align stakeholders; manage priorities.
- Clear, high-trust communication: crisp with builders and executives; durable relationships.
🎁 Benefits
- Competitive compensation.
- Equity in n8n.
- Remote-first across Europe; some US roles hybrid.
- Health and wellness benefits per country norms.
- Pension contributions and 401(k) with match.
- Career growth budget €1K/year.
🛃 Visa sponsorship
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