Customer Success Manager - German Speaking

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce aws mongodb google cloud microsoft azure

๐Ÿ“‹ Description

  • Strategic advisor on MongoDB best practices and tech strategy
  • Lead enablement sessions with internal teams
  • Own customer portfolio; decide escalations with execs
  • Build account plans to mitigate risk and drive growth
  • Lead in-person executive reviews with C-suite
  • Document interactions in Gainsight and Salesforce

๐ŸŽฏ Requirements

  • 7+ years in CS, AM, or customer-centric roles
  • Advocate for customers; extension of MongoDB team
  • Aptitude to learn MongoDB concepts and tech
  • Autonomous; own portfolio and decisions
  • Entrepreneurial mindset; build new processes
  • Fluent in German

๐ŸŽ Benefits

  • Employee affinity groups
  • Fertility assistance
  • Generous parental leave policy
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