Related skills
crm salesforce cloud mongodb database📋 Description
- Advise customers on MongoDB best practices and tech strategy
- Collect feedback to inform Product and GTM teams
- Link customers with product engineering to shape roadmaps
- De-escalate critical issues and provide viable solutions
- Build account plans to drive growth across 3+ quarters
- Lead executive reviews with C-suite leaders
🎯 Requirements
- 7+ years in Customer Success or similar
- Advocate for customers; extend their MongoDB team
- Aptitude to learn MongoDB and database concepts
- Own portfolio with autonomy; involve execs when needed
- Entrepreneurial mindset; create new processes
- Fluent in German
🎁 Benefits
- Disability accommodations in hiring process
- Employee affinity groups and wellbeing support
- Fertility assistance and generous parental leave
- Learn more about MongoDB culture and benefits
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