Related skills
salesforce cloud mongodb database gainsight📋 Description
- Act as strategic advisor to customers on MongoDB best practices.
- Deliver enablement sessions with internal teams.
- Identify roadblocks and inform Product/Leadership.
- Connect customers with Product Engineering to develop solutions.
- De-escalate critical issues to drive customer outcomes.
- Build and execute account plans to mitigate risk and grow.
🎯 Requirements
- 7+ years in customer success, account management, or similar.
- Advocate for customers; act as MongoDB extension.
- Tech-minded; eager to learn MongoDB and databases.
- Autonomous; own portfolio and engage executive teams.
- Entrepreneurial mindset; create new processes.
- Fluent German language.
🎁 Benefits
- Employee affinity groups and fertility assistance.
- Generous parental leave policy.
- Wellbeing support and accommodations for employees.
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