Customer Success Manager (French Speaking)

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management relationship management french renewals contract negotiation

๐Ÿ“‹ Description

  • Partner with sales to ensure smooth onboarding.
  • Build relationships with customers to foster trust.
  • Manage full sales cycle for growth opportunities.
  • Advise customers to maximize Datadog usage.
  • Monitor usage to identify renewal risks and adoption.
  • Collaborate with cross-functional teams (Support, Product, Finance, Legal).

๐ŸŽฏ Requirements

  • French language proficiency (business level).
  • Experience in the France market.
  • Strong communication and attention to detail.
  • 5-7 years in a customer-facing role.
  • Customer-focused with a value-driven mindset.
  • Motivated by building long-term relationships.
  • Adaptable in evolving, solution-focused environment.
  • Experience negotiating contracts and pricing objections for upsell/cross-sell.

๐ŸŽ Benefits

  • Best-in-breed onboarding.
  • Sales training in MEDDIC and Command of the Message.
  • Inclusive culture; join Community Guilds.
  • Mentor/buddy program for internal networking.
  • Ongoing professional development and product training.
  • RSU stock equity and ESPP.
  • Generous global benefits.
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