Related skills
data analysis customer success project management onboarding stakeholder management📋 Description
- Build long-term partnerships with Axon's large customers as primary contact.
- Collaborate with cross-functional teams to align product roadmaps with customer needs.
- Wear multiple hats: project management, product expert, and consultant.
- Drive adoption by translating deployment goals into success criteria.
- Manage onboarding, timelines, and expectation setting.
🎯 Requirements
- Bachelor's degree or equivalent work experience
- 5+ years in a customer-facing role
- 3+ years with enterprise-level customers
- Strong project management skills
- Experience tracking product adoption with data analysis tools
- Excellent organizational, presentation, and communication skills
🎁 Benefits
- Mission-driven work protecting life
- Diverse, inclusive teams
- Growth and learning opportunities
- Fast-paced, meaningful work environment
- Benefits described on Axon's careers site
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