Customer Success Manager, French Market (6-month Contract)

Added
3 hours ago
Type
Contract
Salary
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Related skills

sql google workspace sigma bi

πŸ“‹ Description

  • Drive invoices and revenue by analyzing supply data; take actions to improve supply health, booking conversion, and Tasker quality; advise/acquire quality Taskers as needed.
  • Act as regional SMEβ€”monitor market performance, respond to data trends, tailor programs and supply tactics to local dynamics and Tasker performance.
  • Help Taskers thrive through 1:1 and group coaching at every stage of the Tasker lifecycle.
  • Grow Tasker participation in lifecycle programs; determine the most effective communication channels to reach Taskers.
  • Master the Tasker lifecycle; use data-driven insights to identify gaps and drive cross-functional improvements with strong data fluency.
  • Travel up to 10% for metro-specific and team events.

🎯 Requirements

  • 3+ years in marketplace operations, customer success, or similar roles.
  • Bachelor's degree or equivalent practical experience.
  • Full professional fluency in English.
  • Proficient with BI and data analytics to derive actionable insights.
  • Proficient with Google Workspace and customer success tools; cross-functional collaboration.
  • SQL and Sigma proficiency (Nice to Have).

🎁 Benefits

  • Hybrid work model with in-person connection.
  • Collaborative, supportive leadership and teams.
  • Diverse culture and inclusive environment.
  • Generous benefits: health insurance, 401k match, time off, stipends.
  • IKEA discounts and wellness/education stipends.
  • Benefits vary by country.
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