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salesforce cloud gainsight bpm process orchestration📋 Description
- Become trusted advisor to enterprise customers in MEA by aligning Camunda tech to goals
- Develop CS plans with KPIs, stakeholders, success factors, and adoption
- Establish trust-based relationships with customers and maximize value
- Evangelize customer-centricity to boost retention and loyalty
- Collaborate with Sales to grow accounts and act as trusted advisor
- Collaborate with Consulting, Support, and Engineering on product issues
🎯 Requirements
- 2+ years in Customer Success, Consulting, or enterprise software
- Proven ability to drive retention and expansion
- Experience engaging with senior stakeholders including C-levels
- Ability to manage multi-stakeholder engagements across global orgs
- Fluent in English and French
- Ability and willingness to use Camunda product
🎁 Benefits
- Remote and flexible work with home office budget and flexible time off
- In-person kickoff, team offsites, and travel budgets
- Health benefits including Modern Health and Live Well LSA
- Financial security: retirement/pension plans and insurance
- Equity via Virtual Stock Option Plan (VSOP)
- Annual learning budget for courses and certifications
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