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account management analytics salesforce renewals onboarding📋 Description
- Drive renewals and retain accounts through proactive relationships.
- Identify expansion opportunities via upsell and cross-sell.
- Guide onboarding and product adoption for new customers.
- Monitor customer health using usage analytics to mitigate churn.
- Advocate for customers; partner with cross-functional teams.
- Maintain a high-accuracy Salesforce pipeline and forecasting.
🎯 Requirements
- 2–4 years in CS, AM, BD, or client-facing sales.
- High activity, strong follow-up, results-driven.
- Growth-oriented with desire to advance.
- Deep understanding of GoGuardian product suite for districts.
- Proficient in Salesforce: forecasting and reporting.
- Own renewal and expansion with ARR targets.
- Cross-functional collaboration with channel and sales.
- Practice data hygiene in Salesforce and sales tools.
🎁 Benefits
- Competitive benefits package including health, 401(k) matching, and equity.
- Flexible time off, holidays, parental leave, wellness days, year-end break.
- Work-from-home funds, fertility and adoption reimbursement, and more.
- Varied, challenging role in a global high-growth company with supportive colleagues.
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