Related skills
crm account management saas renewals bi toolsπ Description
- Own renewal and expansion targets across an enterprise portfolio
- Identify expansion signals via usage, ROI, and business events
- Build and execute expansion plans with timing and stakeholder mapping
- Partner with Sales on upsell and cross-sell execution
- Act as strategic advisor to enterprise customers β adoption and ROI
π― Requirements
- 3+ years in Account Management, CS, or revenue roles
- Direct ownership of renewals/expansion targets
- Experience managing mid-market or enterprise SaaS accounts
- Strong analytical skills with health metrics and ROI focus
- Executive-level communication and storytelling
π Benefits
- Health, dental, and vision insurance
- 401(k) with employer contribution
- Paid time off and holidays
- Parental leave where applicable
- Professional development support
- Remote-first with on-site client visits as needed
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