Related skills
risk management customer success relationship management security awareness enterpriseπ Description
- Build and manage relationships with enterprise KnowBe4 customers.
- Drive adoption of the HRM+ platform and security training.
- Collaborate with sales, support, and product teams to ensure success.
- Lead onboarding, renewal discussions, and success planning for large accounts.
- Provide customer feedback to product to improve features and experience.
π― Requirements
- 5+ years in enterprise customer success or account management.
- Excellent communication and relationship-building skills.
- Able to manage complex cross-functional relationships.
- Familiarity with cybersecurity awareness training or risk management.
- Bachelor's degree or equivalent.
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