Customer Success Manager, Enterprise

Added
less than a minute ago
Type
Full time
Salary
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Related skills

apis oauth saml dashboards sso

πŸ“‹ Description

  • Own enterprise implementation and onboarding
  • Lead post-sale setup and access provisioning
  • Primary technical contact through deployment
  • Guide API integrations, SSO and dashboards
  • Troubleshoot with dashboards, logs, and API docs
  • Collaborate with Engineering to drive resolutions

🎯 Requirements

  • Deep CS / Solutions Eng / Implementation / Tech Support in B2B/Enterprise SaaS
  • Strong troubleshooting with APIs, dashboards, backend systems
  • Clear communication with security teams, IT admins, engineers, executives
  • Comfortable defining new processes and operating in ambiguity
  • Experience with security, privacy, identity, or infrastructure products
  • Familiarity with SSO, SAML, OAuth, or enterprise authentication flows

🎁 Benefits

  • Flexible work arrangements including remote as needed
  • Home office stipend + company laptop
  • 401K and health, dental, vision benefits
  • Competitive PTO program
  • Monthly health stipend
  • Unlimited professional development fund
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