Understand a customer’s business objectives and DigiCert’s impact.
Understand how customers use DigiCert’s security solutions and propose features.
Develop and manage relationships with Sales, Support and Product.
Present customer reviews to executive owners and technical contacts.
Monitor renewals and expirations to avoid service disruption.
Communicate upcoming changes that may impact services.

🎯 Requirements

2+ years in customer success/relationship/account mgmt (Digital Security/SaaS)
Experience in Sales Engineering or other customer-facing roles (desired)
Project management with PMP/CAPM or cert (desired)
Tertiary qualification (advantageous)
Digital Security industry certification (advantageous)
CRM tools experience (MS Office, Salesforce)

🎁 Benefits

Provident Fund
Medical Aid + Gap Cover
Employee Assistance Program
Gym Reimbursement
Life Insurance
Disability Insurance

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