Customer Success Manager (EMEA)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

devsecops scrum agile ci/cd threat modeling

๐Ÿ“‹ Description

  • Own the customer onboarding journey with clear success criteria and timelines.
  • Drive adoption by orchestrating integrations and enablement sessions.
  • Lead customer programs including adoption cadences and executive reporting.
  • Translate technical features into measurable business value and ROI.
  • Be a trusted voice to Product and Engineering, influencing roadmap and service improvements.
  • Lead QBRs and EBRs, maintaining executive relationships and customer satisfaction.

๐ŸŽฏ Requirements

  • Strong SDLC and infrastructure knowledge (Agile, Scrum, Waterfall, CI/CD)
  • Knowledge of AppSec tools (SAST, SCA, threat modeling, pen-testing)
  • Experience driving ASPM outcomes (risk reduction, ROI, adoption metrics)
  • Familiarity with next-gen security tools such as AI Agents
  • Excellent communication and relationship-building skills
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