Related skills
salesforce jira confluence kyc aml📋 Description
- Work closely with Account Management to build strong customer relationships and understand needs
- Be a trusted voice of the customer and advocate internally on their behalf
- Build deep understanding of Jumio’s solutions and provide SME expertise
- Align with cross-functional teams (Account Management, Support, Product, Engineering) to leverage them
- Help ensure customers adopt Jumio solutions and meet objectives
- Conduct cadence business reviews, share roadmap items, and align on future objectives
🎯 Requirements
- At least 5 years’ experience in a technical, customer-facing role
- Excellent communication and interpersonal skills
- Tenacious appetite for building product knowledge
- Strong technical communication skills for business audience
- Ability to break down and track technical projects
- Proactive and able to identify key improvement areas in workflows and efficiencies
🎁 Benefits
- IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
- Equal Opportunities: Jumio welcomes applicants from all backgrounds
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