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salesforce security compliance jira sigmaπ Description
- Serve as primary contact for executive stakeholders; align solutions to goals to accelerate value
- Manage a book of business with 100+ customers
- Create Mutual Action Plans and review progress via health checks and quarterly business reviews
- Align on objectives, KPIs, and product usage to support compliance journey
- Identify risks and drive cross-functional mitigation to avoid churn
- Demonstrate new features and use-cases to ensure value realization
π― Requirements
- 4+ years of Customer Success or Consulting experience
- 2+ years experience in Security and/or Compliance
- Strong communication skills; confident and concise in verbal, written and presentation formats
- Self-motivated, independent, adaptable; thrive in a fast-paced startup
- Experience managing a large volume of accounts
- Data-fueled approach to CSM; used Salesforce, Catalyst, Sigma and Jira
π Benefits
- Health & Wellness: 100% coverage for supplemental medical and dental for employees and dependents
- Learning & Development: $500 USD annually towards professional development + $250 USD annually towards personal development
- Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
- Paid Parental Leave: Inclusive policy to ensure time with your child (after six months)
- Work Remotely: Flexible hours and work from home plus up to $1,000 USD annually for home office items
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