Related skills
netsuite xero zuora sage stripe📋 Description
- Own and scale a US/EMEA account portfolio
- Forecast, hit, and exceed NRR expansion
- Ensure ongoing user satisfaction and retention
- Build strategic account plans for growth
- Conduct QBRs with all accounts
- Collaborate with Product; be Voice-of-the-Customer
🎯 Requirements
- 3+ years CSM in SaaS
- Native English speaker; fluent French (mandatory)
- Growth-focused with a track record of exceeding targets
- Entrepreneurial mindset in fast-paced environment
- Proven relationships and delivering outcomes
- Data-driven, analytical, and process-oriented
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