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crm account management customer success salesforce renewals📋 Description
- Develop strong customer relationships and maximize satisfaction.
- Own renewals and engagement targets across your portfolio.
- Demonstrate Hudl products and educate customers.
- Run meetings to understand needs and upsell opportunities.
- Partner with two Account Executives to align on strategy.
- Serve schools and conferences across the US and Canada.
🎯 Requirements
- Client-facing experience (tech preferred); familiarity with sports buyers.
- Tech-savvy; understand Hudl products; Salesforce and Salesloft experience.
- Strong communication with internal/external stakeholders.
- Excellent time management; run reviews; identify upsell opportunities.
- Growth mindset; willing to grow beyond current level.
- Nice-to-Haves: cross-functional experience and coaching background.
🎁 Benefits
- Flexible work policy with remote options and timeout days.
- Autonomy with an open culture; you’ll own your work.
- Career growth resources and development opportunities.
- Health and wellbeing programs: EAP, fitness partner.
- Comprehensive benefits: medical, dental, vision, 401(k) matching.
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