Customer Success Manager - Elite (Small College)

Added
16 days ago
Type
Full time
Salary
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Related skills

crm account management salesforce salesloft

๐Ÿ“‹ Description

  • Focus on renewals for NAIA/Junior College.
  • Build relationships with coaches, athletic directors, and commissioners.
  • Manage a portfolio of clients; maximize ROI.
  • Collaborate with two Account Executives.
  • Conduct meetings to assess needs and upsell opportunities.
  • Renewals for next season as top priority.

๐ŸŽฏ Requirements

  • Experienced client-facing role; sports industry background; Hudl product familiarity.
  • Tech-savvy; Salesforce and Salesloft experience.
  • Strong communication with internal and external stakeholders.
  • Excellent time management; conduct reviews; identify upsell opportunities.
  • Growth mindset; continuous learner.
  • Nice-to-have: cross-functional experience; coaching background; solution-oriented.

๐ŸŽ Benefits

  • Flexible work policy with remote options and flexible vacation.
  • Autonomy in your work; open, honest culture.
  • Career growth and professional development resources.
  • Tech stack and hardware provided for remote or office work.
  • Health and wellbeing: EAP, fitness partner, insurance.
  • 401(k) match up to 4%.
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